Guide
Coverage
Build schedules, assign ownership, define fallback, and make paging predictable.
Most common tasks
Schedules
Build a schedule
Create the first rotation, add members, and check the timeline.
OpenOwnership
Assign function ownership
Map a function to the team that should respond.
OpenFallback
Set fallback policies
Choose what happens when direct user escalation cannot deliver.
OpenPaging
Page the right responder
Test channel order, escalation timing, and on-call selection.
OpenChoose a path
- Start with schedules if the workspace has no usable on-call rotation yet.
- Fix ownership before tuning paging if the wrong team is being contacted.
- Use the directory when you need to see who is on call now.